After using "Search mail", once I find the email i a looking for, why can't I open it?

Yahoo has been having major server issues since at LEAST Jan. 10, seemingly just with particular servers. And what's happening to you is unfortunately one of the many problems that people are having because of them, and Yahoo doesn't seem to be in any particular hurry to solve them. And the problems are not just w/Yahoo Beta or IE7; I and others not using either are having similar problems. But both do have more problems; if you're using Beta, it's still in the testing stage and has a lot of problems, so go back to original Yahoo mail, and the same w/IE7, go back to IE6 until MS irons out all the problems.


I've had to use another acct.provided free by my ISP to send/rcv important e-mails since Jan. 10, and it's been working just fine the whole time. If you don't have another acct.w/another provider besides Yahoo, I'd strongly advise to get one; it makes a good backup in case of problems like this.


Please see my posting from Fri. Jan. 12 under the heading "Anyone having problems of any kind w/Yahoo Mail, PLEASE READ THIS" for more info and on reporting problems to Yahoo.


Since that original posting, they've also sent another e-mail that they've escalated the problem (or should I say problems!) to their engineering department, which is an indication of major problems, and not just a minor S/W "glitch." And again, these problems are not exclusive to Yahoo's Beta, but it does seem to compound the existing problems. This would indicate to me that there are also compatibility issues btwn. the H/W and S/W, besides the server problems.

After using "Search mail", once I find the email i a looking for, why can't I open it?
Hi,


These problems have been going on for more than 3 months now. I have answered about 3000 of these questions!!!


BETA MEANS TESTING! It lasts for at least 6 months!!!


NOTE: Use BETA software at your own risk; it is intended for testing and evaluation purposes only. Do not install beta software on your primary computer or production environment. That was from Microsoft help pages.





My first suggestion is to use your ISP, Internet Service Provider mail accounts if you are having problems that can't be corrected by going back to IE6 and Yahoo! Original Mail!!!





To get in mail:


You will have less problems with Original Mail if you sign in via Messenger! Go to preferences, general, then check box: Automatically sign me in when I click a Yahoo! link in Messenger. Or go to My Yahoo and click on your mail link. Or Click on the Big RED Y! on the Yahoo! Toolbar. Bottom line is any link that already has you signed in!!!





There is a Server Farm issue with BETA MAIL.and Original Mail.


Listed is the only things that I have found for fixes until testing is over. So, if you don't have BETA MAIL or IE 7 and are having some of the following problems, contact Technical Support: http://add.yahoo.com/fast/help/us/mail/c...





Error fixes on help pages were for Original Mail before Beta Mail was offered. That is why they don't seem to be helping very much since the testing has begun: http://help.yahoo.com/help/us/mail/error...





These are the most resent problems reported to Yahoo! Questions:


1. CANNOT COMPOSE REPLY OR SEND MAIL


http://help.yahoo.com/help/us/mail/send/...


2. YOUR LOG-IN SESSION HAS EXPIRED:


http://help.yahoo.com/help/us/mail/acces...


3. CAN NOT FIND SERVER: Go to Tools, Internet Options and on the general tab, Delete Cookies, Temporary Files and Clear History. That should do it for you!


4. OTHER ERROR MESSAGES: http://help.yahoo.com/help/us/mail/error...





I believe it will solve MOST, MOST, all the problems people are having if you Switch Back to Original Mail, until it is out of the TESTING STAGE. AND IF YOU HAVE IE7 or IE8, uninstall it by going to Start Control Panel/Settings and then Add and Remove Programs. Try it and if it doesn't solve your problem just SWITCH BACK TO BETA MAIL!





1-800-318-0631 and or 1-877-722 3755


http://add.yahoo.com/fast/help/us/mail/c...


yahoo phone number::::: 408-349-1572 (customer care)


yahoo fax ::: 408-349-3301





Hope this helps you